We are honored to provide you with the best healthcare and to offer services to help you have the best possible experience.
Guest Services
Our Guest Services staff and ambassadors are available to help you find your way and make your experience as pleasant as possible. For assistance, please look for guest services ambassadors and volunteers wearing red shirts or jackets.
Information Desks
We have two Information Desks, one inside the hospital entrance and one inside the clinics entrance.
Contacting Guest Services
To reach Guest Services, please call (608) 263-8591 between 7 a.m. and 9 p.m. weekdays. Outside of those hours, please call the main hospital number, (608) 263-6400.
Gift Shop information
The Gift Shop is open Monday-Friday 9:30 a.m.–6:30 p.m. and Saturdays 11 a.m.–3 p.m. You can order flowers and gifts online for delivery at any of our Madison-area hospitals. Learn more about our gift shop